1) WHERE IS CASA CENOTE?
Casa Cenote is located in Tankah Bay, between Tulum and Playa del Carmen. Just 15 minutes by car from Tulum Town.
2) HOW MANY PEOPLE CAN DO THE TOUR?
This tour is for couples, families or small groups of 5 people maximum. The cenote is not super big, too many boards would not be easy to move and enjoy the experience.
We don't do tours for 1 person. In case you are traveling alone, please tell us your dates and we'll try to accommodate you on one of the tours programmed on your dates.
3) DO YOU NEED PREVIOUS PADDLE EXPERIENCE TO DO THE TOUR?
No, you don’t need experience. The cenote is the easiest place to learn paddleboarding. The water is calm, flat and there are no currents pulling you off.
The tour starts with a basic paddle boarding lesson for those who have never touched a paddle before.
Beginners and experienced paddlers are welcome to enjoy the cenote and discover all its magic.
4) IS THE PADDLING TOO LONG?
The cenote is not super big so the paddling is not too long.
It is a perfect experience for those beginners who want to learn Stand Up Paddle Boarding and have a great experience outside Tulum beach. And also for those paddle boarders who have never been in a cenote. It is the perfect opportunity to discover the wonders of a cenote above and under the water.
5) IS IT POSSIBLE FOR LITTLE KIDS?
The tour is perfect for all ages people. You can bring your little kids, teenagers and grandpas. We had all ages clients on this tour and all of them had an excellent time.
6) CAN I USE LIFE JACKET?
If you need life jacket or you feel more comfortable with, we’ll bring them for you.
7) CAN I DO THE TOUR IF I CAN’T SWIM?
The best scenario is people who can swim. However, if you can’t swim and want to give it a go, we will provide life jackets and we’ll be extra careful with you on the board. Besides, the boars are big and stable enough for not falling down.
8) WHAT DOES THE PRICE INCLUDES?
The tour price is 85 USD/person.
The price includes transportation from Ahau Tulum, Mexican guide, entrances to Casa Cenote, complete SUP and snorkel gear, delicious lunch and Go-Pro pictures.
There is no group price on this tour because groups are maximum 5 people and our special rates are for groups bigger than 10 people.
9) WHAT TIME STARTS AND FINISHES THE TOUR?
You will depart from Ahau Tulum at 8:00 am.
Last around 4 hours.
You will be back around 1:00 pm at Ahau Tulum.
10) LUNCH IS APPROPRIATE FOR VEGANS OR VEGETARIANS?
You will have lunch at the best taco place in Tulum Town. However if you are not really into meet, they have vegans and vegetarians options for you. In case you don’t really like what they offer we can take you to another delicious local place.
11) WHAT SHOULD YOU BRING TO THE TOUR?
You just need to bring swimsuit, towel and a hut or cap.
Please do not use sunscreen at Casa Cenote. The water of the mayan cenotes is used and consume by locals. So it is very important to keep it as clean as possible.
12) WHAT HAPPEN AFTER THE TOUR?
After the lunch, you can come with us to our beach spot at Ahau Tulum to spend the afternoon at the beach club. If the sea conditions are good enough you can also paddle on the sea. No additional payment will be asked.